Whitney Austin appreciates your business and wants you to receive your items within a timely manner, which is why we ship out your order within 2-3 business days of receiving your purchase. We prefer to use UPS shipping rather than USPS, to ensure reliable tracking, and very fast shipping. All orders shipped will be covered with insurance for added security and piece of mind.
Whitney Austin wants her customers to be happy and beyond satisfied of every purchase. If for some reason your item arrives damaged we would be happy to send you another item at no additional cost, once the insurance claim is complete. THE FOLLOWING ITEMS ARE FINAL SALE:
In particular circumstances ,a partial refund or full refund may be provided soley on the discretion of the artist.